Shipping policy

Effective Date: May 4, 2026

At Goondle, we aim to deliver your order quickly, safely, and with full transparency. This Shipping Policy explains how and when your order will be shipped.

1. Shipping Coverage

We currently ship to:

United States only

2. Shipping Cost

All orders include FREE shipping
No hidden fees or additional charges at checkout

3. Processing Time

Orders are processed within 1–2 business days (Monday to Friday)
Orders placed after processing hours or on weekends will be handled on the next business day

4. Delivery Time

Once your order has been shipped:

Standard delivery time: 3–5 business days

Delivery times may vary slightly due to carrier delays, holidays, or high demand periods.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery at any time.

6. Shipping Address Accuracy

Please ensure your shipping information is correct at checkout. We are not responsible for:

Delays caused by incorrect addresses
Orders delivered to wrong or incomplete addresses provided by the customer

If you notice an error in your order details, contact us immediately at:
elzakaria797@gmail.com

7. Lost or Delayed Packages

If your order is delayed or appears lost:

First check your tracking information
Then contact the carrier if needed
If the issue persists, contact our support team for assistance

We will always work to help resolve shipping issues as quickly as possible.

8. Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempts:

We will contact you for correction or reshipment options
Additional shipping fees may apply for reshipment

9. Contact Us

If you have any questions about shipping, please contact us:

Goondle

Email: elzakaria797@gmail.com
Phone: +393780307285
Address: Via Piano della Fiera, 87010 San Sosti Cosenza, Italy